1. Data Controller
Controller: VIAL Engineering, ul. Juliana Tuwima, nr 1/1, lok. 26, 15-746, Białystok, Polska. Contact email: info@Ivial.pl.
2. Data We Process
We process business contact data submitted through our website forms: full name, work email, company, phone, country, and project details provided in your message.
3. Purpose and Legal Basis
- To respond to technical, logistics, and service inquiries (GDPR Art. 6(1)(b)).
- To manage pre-contract communications and project scoping (GDPR Art. 6(1)(f)).
- To maintain records of communication quality and service continuity (GDPR Art. 6(1)(f)).
4. Data Retention
Inquiry data is retained for up to 24 months after the latest communication, unless legal obligations or active contractual negotiations require a longer period.
5. Data Recipients
We may share data with trusted technical providers required to operate website forms and communication workflows. Data is not sold.
6. Your Rights
- Access, rectification, erasure, and restriction of processing.
- Objection to processing based on legitimate interest.
- Data portability where applicable.
- Right to file a complaint with the Polish Data Protection Authority (UODO).
7. Contact for Privacy Requests
Email: info@Ivial.pl. Please include enough detail for us to verify and process your request.